1. Introduction
CDC Tools & Co respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our business including our website, social media pages, and in-person transactions.
2. Information We Collect
We may collect the following types of information:
- a) Personal Information
- Name
- Contact details (phone number, email address, shipping/billing address)
- Payment information (processed securely via our payment partners; we do not store full card details)
- b) Order & Transaction Data
- Product details and quantities purchased
- Delivery and courier tracking information
- c) Technical Information (when using our website)
- IP address
- Browser type and version
- Device information
- Cookies and usage data (see Section 6)
3. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you regarding orders, support, and updates
- Improve our products, services, and website
- Comply with legal obligations
- Send promotional offers or news (only if you opt-in)
4. Sharing Your Information
We do not sell or rent your personal data. We may share your information only with:
- • Couriers & logistics partners for delivery purposes
- • Payment processors for secure payment transactions
- • IT service providers who maintain our website and systems
- • Legal authorities if required by law
5. Data Storage & Security
We store your information securely and take reasonable steps to protect it from unauthorized access, loss, or misuse. While we follow best practices, no method of electronic transmission is 100% secure, and we cannot guarantee absolute security.
6. Cookies & Tracking
Our website may use cookies to:
- • Keep you logged in
- • Remember your shopping preferences
- • Analyze site performance and improve user experience
You can control or delete cookies through your browser settings.
7. Your Rights
You have the right to:
- • Access the information we hold about you
- • Request correction of incorrect or outdated details
- • Request deletion of your personal data (where legally allowed)
- • Opt-out of marketing communications at any time
To exercise these rights, contact us at:
📍 CDC Tools & Co, Chittagong, Bangladesh
8. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the "Effective Date" at the top.
